This Privacy Policy explains how TECHVELARO CONSULTANCY LTD ("we", "us", "our") handles personal data collected through techvelaro-consultancy.co.uk (the "website"). We are committed to handling personal data responsibly and in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who operates this website
The website is operated by TECHVELARO CONSULTANCY LTD, a private limited company registered in England and Wales (company number 17302276). Our registered office is 9 Carisbrooke House, Gayhurst Road, High Wycombe, HP13 7XF, United Kingdom.
For any privacy-related questions, you can contact us at [email protected].
What data we may collect
We may collect and process the following information:
- Contact form data — such as your name, email address, phone number (if provided) and company or organisation name.
- IT consultancy enquiry information — details you choose to share about your business type, current technology issue, preferred timeframe and the nature of the support you may need.
- Organisation and system information — any information you voluntarily provide about the systems or tools you use, submitted at your discretion.
- Technical and analytics data — limited information such as your browser type, device and general usage, only where analytics or cookies are in use (see our Cookie Policy).
Please do not submit passwords, login credentials, API keys, database access details or other sensitive system access information through the public contact form. These are not required to make an enquiry.
Lawful basis for processing
We rely on the following lawful bases under UK GDPR:
- Consent — when you submit an enquiry and confirm the consent checkbox, so that we can respond to you.
- Legitimate interests — to respond to enquiries, maintain the security of the website and operate our business in a reasonable and expected way.
How we use your data
We use the information you provide to:
- respond to your enquiry and any follow-up correspondence;
- understand the nature of the support you may be looking for;
- maintain records of enquiries for legitimate business purposes;
- protect the website and our communications from misuse.
Data retention
We keep enquiry information only for as long as is necessary for the purposes set out in this policy, or as required to meet legal or business obligations. When information is no longer needed, it will be deleted or securely removed.
Sharing your data
We do not sell your personal data. We may share limited information with trusted service providers who help us operate the website or communicate with you (for example, hosting or email providers), and only where appropriate safeguards are in place. We may also disclose information where required by law.
Your rights under UK GDPR
You have the right to:
- access the personal data we hold about you;
- request correction of inaccurate or incomplete data;
- request erasure of your data in certain circumstances;
- object to or restrict certain processing;
- withdraw consent at any time, where processing is based on consent;
- request data portability where applicable.
To exercise any of these rights, contact us at [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection, at ico.org.uk.
Cookies
Information about cookies used on this website is set out in our Cookie Policy.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date.
Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact TECHVELARO CONSULTANCY LTD at [email protected].